CitizenShipper
August 2021

How we helped CitizenShipper reach $250.000 Revenue per Month

Over four months, we achieved a 67% increase in listed shipments while maintaining stable CPL, resulting in an overall net revenue growth of 55%.

Services

SEM, PPC Advertising, and Data Analytics

Platforms

Google, Bing, Facebook, and Data Analytics

Result 1
67%
Increase in Listed Shipments
Result 2
55%
Increase in Net Revenue
How we helped CitizenShipper reach $250.000 Revenue per Month

Project Overview

Since its launch in 2008, CitizenShipper has turned into a reliable platform, using leading-edge technologies to connect people who need things shipped locally or long distances with people who can do the shipping all across America. Their shipping service rating is 5 out of 12,465+ unique client reviews, and the company overall rating is 5 out of 1124+ unique client reviews on TrustPilot. Collaborative economy companies like Lyft and Taskrabbit eventually caught up to this idea and took off to become major contributors to the American economy. CitizenShipper turned to Scalers for help to increase the number of shipments continuously while maintaining profitable CPL.

Challenges

  • Increasing the number of listed shipments month over month
  • Maintaining profitable CPL (cost per listed shipment)

Execution

In order to continue increasing the number of listed shipments month over month, we crafted a fruitful 2-step-strategy that resulted in a 67% increase in listed shipments. The first step referred to a search for new opportunities, such as new keywords and new channels with a focus on new placements on a Display network. The second step referred to CRO experimentation which included a variety of A/B experiments on landing pages, Ads, and Ad extensions. Beside experimenting, we tested different attribution models and found our go-to model to track conversions data-driven.

To effectively tackle the challenge of maintaining profitable CPL to this day, we decided that the best approach would be to experiment further. Only at that time, we experimented with smart bidding strategies. After running various experiments with Target CPA, Target impression share, and Maximize conversions smart bidding strategies, we drew a conclusion that the Target CPA was our winning solution. Moreover, we went a step further and experimented with different CPA targets until we found the optimal CPL which we have been maintaining.

Results

Over four months, we achieved a 67% increase in listed shipments while maintaining stable CPL, resulting in an overall net revenue growth of 55%.

How we helped CitizenShipper reach $250.000 Revenue per Month
How we helped CitizenShipper reach $250.000 Revenue per Month
Testimonials

Don't take our word for it, take theirs!

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Working with OptimumReach was (and continues to be) a fruitful collaboration. Since implementing their strategy, services and recommendations Rush PCB has experienced tremendous growth. Thank you for doing your work whole-heartedly and thoroughly!

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Akber Roy
CEO of RushPCB

Their expertise and dedication have made a huge difference to my business. I’ve seen  increase in shipments over the course of 4 months while maintaining CPL the same which has been pretty remarkable – but I’d always like to see more and these guys know how to deliver!

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Richard Obousy
CEO of CitizenShipper

From our overall collaboration since 2018, OptimumReach has been diligently working and driving positive change across the PPC accounts they manage. With 17+ years of work experience in the industry, and leading my own company as a CEO and Founder, I believe I can pick out extraordinary young entrepreneurs from the crowd and this team has them. I believe that OptimumReach have great potential to become A company in the PPC world.

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Shay Nir
CEO of Exponential.buzz

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